Welcome to Leadping

Learn how Leadping connects lead intake, consent evidence, conversations, automation, and outcomes in one traceable workflow.

Leadping helps teams receive, contact, route, and manage leads without losing the context behind each conversation.

Use the source to establish where a lead came from, the lead record to review its details and processing status, and the conversation to continue the contact history. External submissions must carry the TrustedForm certificate associated with that person’s form submission.

Choose a starting point

Launch Leadping

Prepare one source, one response workflow, and one controlled production launch.

Send leads

Connect a form, partner, CRM, or posting system.

Build with the API

Choose credentials, endpoints, SDKs, and webhooks.

Review trust and security

Understand data protection, privacy, and shared responsibility.

How the workflow fits together

1. Source — Identify the website, form, partner, or system that produced the lead.
2. Evidence — Attach a valid TrustedForm certificate to every external lead.
3. Intake — Preserve contact, campaign, product, state, tags, and source metadata.
4. Conversation — Assign, text, call, automate, and continue from one history.
5. Control — Apply number readiness, carrier, suppression, opt-out, and workflow checks.
6. Outcome — Review what happened and keep the operational record connected.

Understand the records

Record	Question it answers	Example
Source	Which integration submitted this lead?	A website quote form with its own intake key
Lead	Who requested contact, and what information was supplied?	Contact details, an external ID, and a certificate URL
Conversation	What has already been said or done?	Messages, calls, and notes that give the next operator context
Automation	What configured work should happen for a matching event?	Follow-up steps that you review before enabling
Lead status	What is the business outcome?	A status your organization uses to track progress

Processing status and business status answer different questions. Ready describes lead processing; it does not mean the person has replied, an appointment was booked, or a sale was made. Check the conversation and recorded outcome for those results.

For example, a quote form can create a lead successfully while SMS is still unavailable on the selected number. Investigate intake and sending separately instead of submitting the same lead again.

Start with one workflow

The most reliable first launch is intentionally small:

• one clearly named lead source;
• one documented consent path;
• one ready phone number or follow-up route;
• one clear owner for replies, failures, and opt-outs; and
• one end-to-end test from the production posting system.

Increase traffic only after the submitted lead, conversation, routing, and safeguards behave as expected.

Leadping provides workflow and recordkeeping controls. It does not make a lead lawful, replace legal review, guarantee carrier approval, or guarantee delivery. Your organization remains responsible for consent, source quality, contact rules, message content, suppression, and use of each lead.