Consent

How Leadping handles Verified, Unverified, and Quarantined consent.

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Consent states

State	Meaning	Outreach
Verified	Leadping has validated supporting consent evidence.	Manual and automated, within its scope.
Unverified	You attest that you have consent, but Leadping has not independently verified it.	Manual outbound texts only. Leadping policy blocks automated outreach and calls.
Quarantined	Consent is missing, disputed, or has a material problem.	Outbound outreach is blocked pending resolution.

Opt-outs, suppression, contact hours, and other sending restrictions still apply to every lead.

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Add consent

When adding or editing a lead, provide either:

• A Leadping or TrustedForm certificate URL.
• Other: check the box confirming that you have consent to text the lead. This gives the lead Unverified consent.

Leadping validates certificates before marking consent Verified. Leadping certificates are checked for accepted consent, a complete recording, and a matching recipient. TrustedForm certificates are checked for URL validity and availability; their contents and recipient are not independently checked.

To move from Unverified to Verified, add a supported certificate and wait for validation. Removing attestation without adding a certificate leaves consent Quarantined.

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API

Both POST /leads and POST /leads/intake accept these fields. Put them inside metadata for POST /leads, or at the top level for /leads/intake.

Field	Value
consentCertificateType	Leadping, TrustedForm, or Other
consentCertificateUrl	Full certificate URL for Leadping or TrustedForm. Omit for Other.
consentAttested	true when attesting to Other consent.

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Other consent example

{
  "firstName": "Jordan",
  "phone": "[phone]",
  "idempotencyKey": "submission-4472",
  "consentCertificateType": "Other",
  "consentAttested": true
}

Other submissions need an idempotency key or sellerLeadId. Sources configured to require certificates still require them. Leadping sets metadata.consentVerificationStatus automatically.

See Sending Leads for certificate examples and authentication.

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CSV imports

Map email or phone, plus Consent Certificate Url or Consent attested. Use true to attest to Other consent without a certificate. Blank values, false, and yes do not count as attestation.

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Blocked outreach

Check the lead’s Consent verification section and processing reason. Correct missing or invalid evidence, and resolve disputes or opt-outs before contacting the lead.

A lead must finish processing before outreach. Ready does not mean Verified: an Other lead can be Ready and still be limited to manual texts.