Leadping Trust Center

Review Leadping security, privacy, data handling, providers, deletion practices, and vulnerability reporting.

Leadping processes personal lead data, consent records, and conversations. We protect that information with layered technical and operational controls and document where responsibility remains with customers.

Security

Review encryption, access, isolation, monitoring, recovery, and customer responsibilities.

Privacy

Understand what Leadping processes, why, and the choices available to individuals.

Data deletion

Request deletion and understand limited retention requirements.

Responsible disclosure

Report a suspected vulnerability safely.

Security principles

Principle	Approach
Protect data	Encrypt customer data in transit and at rest
Limit access	Authenticate access and scope it by organization, role, and credential
Separate customers	Apply organization context and resource-level authorization
Monitor operations	Record security-relevant activity and monitor service and provider signals
Restrict production access	Limit access to authorized personnel and providers with a business need
Respond to incidents	Contain risk, preserve useful evidence, restore service, and provide required notices

Data and privacy

Leadping processes lead details, TrustedForm certificates, messages, calls, configuration, and operational records to provide and protect the service.

Leadping does not sell, rent, or share mobile numbers or SMS opt-in data for another party’s independent marketing. The Privacy Policy explains processing in detail, and Subprocessors identifies relevant service providers.

Retention depends on the record and its purpose. Some data can be deleted on request; limited billing, security, consent, suppression, carrier, audit, or dispute records may need to remain. See Data Deletion.

Shared responsibility

Leadping secures the platform and systems it controls. Customers remain responsible for:

• users, roles, credentials, and recovery inboxes;
• forms, publishers, CRMs, webhooks, endpoints, and connected systems;
• data submitted to Leadping and copies exported from it;
• source quality, consent, suppression, and recipient preferences; and
• whether each outreach workflow is lawful and appropriate.

Leadping controls support traceability and safer operation; they do not replace legal review or guarantee carrier approval or delivery.

Contact

• Security: [e-mail]
• Privacy and legal: [e-mail]
• Account and product support: [e-mail]